Acceptable use policy
A privacy service only stays usable if it isn't abused into the ground. Keep it clean.
Not allowed
- Child sexual abuse material — zero tolerance, reported.
- Network attacks: hacking, scanning, DDoS, credential stuffing, malware.
- Spam — bulk unsolicited email or messaging.
- Anything that endangers the network's reputation or other users' access.
How we enforce without logs
Reactively. On a valid abuse report tied to an exit IP we can null-route the offending peer; severe cases mean account termination. We act on the minimum information necessary.
Report abuse
Email abuse@vpn.golf with the exit IP, timestamp (with timezone), and a description.
Frequently asked questions
CSAM (zero tolerance, reported), network attacks (hacking, scanning, DDoS, malware), spam, and anything that endangers the network or other users.
Reactively. On a valid abuse report tied to an exit IP we can null-route the offending peer; severe cases mean account termination. We act on the minimum information necessary.
Email abuse@vpn.golf with the exit IP, timestamp (with timezone), and a description.
Lawful peer-to-peer traffic is fine. Distributing infringing or illegal content is not, and repeated valid complaints tied to an exit IP can lead to action on the offending peer.
VPNs are legal in most countries. You are responsible for complying with the laws that apply to you and for using the service lawfully.
Zero tolerance. Confirmed cases are reported to the appropriate authorities and the account is terminated. This is the one area where we act without hesitation.
Personal email is fine; bulk or unsolicited messaging is prohibited. Note that some exit IPs may block outbound SMTP to protect the network's reputation.
The exit IP involved, the timestamp with its timezone, and a clear description of the activity. Send it to abuse@vpn.golf so we can identify and act on the right peer.
Response is proportionate. A minor, valid report may mean null-routing the offending peer; severe abuse such as CSAM or network attacks means immediate termination.
No. There is no proactive monitoring and no traffic logging. We act only on present-tense, valid abuse reports tied to an exit IP, using the minimum information necessary.
We target the offending peer, not the shared IP's other users. Because traffic isn't logged, action is taken on the reported peer; uninvolved members keep their access.
No. Hacking, port scanning, credential stuffing, DDoS, and malware distribution are prohibited network attacks. Valid reports lead to null-routing the peer and, for severe cases, account termination.